Privacy policy

1. Who we are

Louvias Properties is a property development company based in Cyprus. If you have questions about this policy or how we handle your data, please contact us at:

• Email: info@louviasproperties.com
• Phone: 7000 1355

2. What information we collect

We may collect and process the following categories of personal data:

2.1 Information you provide directly

When Sending a Direct Email or Message:

• Full Name
• Telephone Number
• Email Address
• Message Content

When Registering an Account or Subscribing:

• Full Name
• Telephone Number
• Email Address
• Password (if applicable)
• Other contact or identification details you provide
• A one-time code we send to your e-mail address to confirm it when you create an account

2.2 Automatically collected information

When you use our website, we may collect certain information automatically, including:

• IP address, browser type, and device information
• Date, time, and duration of your visit
• Referring website or source
• Cookies and similar tracking technologies (see Section 9)

2.3 Special categories of data

We do not intentionally collect sensitive personal data (e.g., health, ethnicity, religion). If you provide this information voluntarily, you consent to its processing as described in this policy.

3. How we use your information

We collect your personal data for the following purposes:

• Service Delivery: To process your requests, respond to inquiries, and provide the services or information you request.
• Marketing and Communications: To send promotional emails, newsletters, or other communications about our properties, services, or updates. You can opt-out of marketing emails at any time.
• Website Optimization: To improve the functionality, performance, and usability of our website.
• Legal Compliance: To comply with applicable legal or regulatory obligations, including fraud prevention and dispute resolution.

4. Legal bases for processing (GDPR)

For visitors from the European Union, our processing of your data is based on one or more of the following legal grounds:

• Consent: When you provide consent for marketing communications or other specified purposes.
• Contractual Necessity: When processing is necessary to provide the services you request.
• Legitimate Interests: For improving our services, preventing fraud, and ensuring website security.
• Legal Obligations: To comply with applicable laws or regulations.

5. Sharing your information

We may share your data in limited circumstances:

• Service Providers: With trusted third-party vendors who assist in website operations, marketing, or customer service. These parties are bound by strict confidentiality agreements.
• Google, on our pages with a map: the embedded Google map receives your IP address and may set Google's own cookies (see the cookie policy).
• Legal Requirements: When required to comply with legal obligations or respond to government requests.
• Business Transfers: In connection with a merger, sale, or acquisition of our business.

We do not sell your personal data to third parties.

6. International data transfers

As a company based in Cyprus, your personal data may be stored and processed outside your country of residence, including in the European Economic Area (EEA) or other jurisdictions. When transferring data internationally, we ensure appropriate safeguards, such as EU Standard Contractual Clauses or equivalent mechanisms, to protect your information.

7. Retention of your data

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

8. Your rights

Depending on your location, you may have the following rights regarding your personal data:

8.1 Rights under GDPR (for EU residents)

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (“Right to Be Forgotten”).
• Restriction: Restrict how your data is processed.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.

8.2 Rights under CCPA (for California residents)

• Know: Request details about the categories and specific pieces of data collected.
• Delete: Request deletion of your personal data.
• Opt-Out: Opt-out of the sale of your personal data (we do not sell data).

8.3 Exercising your rights

To exercise your rights, contact us at info@louviasproperties.com. We may request additional information to verify your identity.

9. Cookies and tracking technologies

Our website keeps a few small pieces of information on your device so that it works as you expect (your language, your cookie choice, your sign-in, the apartments you compare). None of them is used for analytics or advertising. The maps on our pages are Google Maps and load with the page; Google then receives your IP address and may set its own cookies. The full list is in our cookie policy.

10. Data security

We implement robust technical and organizational measures to safeguard your data, including encryption, firewalls, and secure access protocols. However, no method of data transmission over the internet can be guaranteed 100% secure.

11. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.

12. Updates to this privacy policy

We reserve the right to update this policy periodically. The updated version will be posted on this page with the revised effective date. Please review this page regularly to stay informed.

13. Contact information

For any questions or concerns about this Privacy Policy or your data, please contact us:

• Phone: 7000 1355
• Email: info@louviasproperties.com